CompassPC®
Frequently Asked Questions
Password Reset
I reset my password online over 15 minutes ago, but I have not received a temporary password.
Have you changed e-mail addresses? The temporary password was e-mailed to the primary e-mail address on file for your CompassPC service. If you changed your e-mail address and did not update CompassPC with your new address, then you won't be able to reset your password online. Please call us for assistance at the number below.
1-800-273-1057
Monday through Friday
from 7 a.m. to 10 p.m. Central Time
Saturday from 8 a.m. to 4 p.m. Central Time
