CompassPC®
Frequently Asked Questions
About CompassPC
When are my transfers posted?
Source Accounts: These are the accounts from which you are moving money in the transfer.
For all source accounts, the balance or payoff balance is updated immediately.
Source accounts are checking, savings, money market, and line of credit.
The transfer for a source account is posted the next business day after the transfer, and the transfer is effective for that account on the date of the transfer.
Destination Accounts: These are the accounts to which you are moving money in the transfer.
Savings, Checking, Money Market, Overdraft Protection: Funds transferred to these Compass accounts are available immediately and are posted the day after the transfer.
Credit Cards: The credit portion of a transfer to a credit card account or a HELOC account on the credit card system takes one additional business day to post to the account.
It takes an additional day for the credit to be shown on CompassPC.
The credit will show on the credit card's Account Details screen the second business day after the transfer request was received.
Mortgages: Any mortgage payment other than the regular payment amount may take two to three business days to process.
Mortgage payments exceeding the current monthly payment due will be posted as received on your transfer date.
Regular mortgage payments will be posted as received on your transfer date.
For mortgage payments less than the current monthly payment due, the payment amount will not be posted to your account until the full payment amount is received.
Lines of Credit and most Installment Loans: Funds transferred to these Compass accounts are posted to the account on the next business day after the transfer.
The available balance or payoff balance is available the second business day after the transfer.
Portfolio Loans: Funds transferred to these Compass accounts are posted to the account on the next business day after the transfer, and the payoff balance is available on that day as well.
Recurring Transfers: If you set up recurring transfers, and a future transfer falls on a nonbusiness day, that transfer will be made the following business day for accounts other than credit card, line of credit, installment loan, and mortgage, which are posted as described above.
