CompassPC®
Frequently Asked Questions
About CompassPC
How do I remove accounts?
When you need to remove accounts from your CompassPC profile, go to the Manage Accounts tab and select Remove Accounts.
On the Remove Accounts screen, you'll see all the accounts that are eligible for removal in the dropdown menu:
- CD
- Checking
- Credit Card
- Installment Loan
- IRA
- Line of Credit
- Money Market
- Mortgage Loan
- Savings
You select the account to remove, and it will be removed from CompassPC (along with its account history) as soon as the request is received. You will be shown a screen message affirming that fact when the account is removed.
You can remove any account from your CompassPC service if the account is not designated as your Primary Account. To remove a Primary Account, please call Customer Service at 1-800-273-1057. One of our representatives can work with you to designate another account as your primary account and then remove the original account from your service.
