Compass Bank

Compass Bank Credit Card is upgrading its security.

At Compass, your privacy and protection are important to us. That’s why we’ve upgraded our Credit Care site for credit cards to incorporate some of the latest identification technology available. This new layer of security helps further protect you from identity theft and fraud.

When you access your Compass Bank Consumer or Business credit card through our electronic Credit Care site, an Online Profile will be displayed.  You should:

  • Choose a security question
  • Enter the answer to your security question
  • Verify the answer to your security question
  • Submit your changes

After March 29, 2007, if you have not chosen and answered your security question, you may have difficulty logging in.  You will be required to complete your security information and also enter additional card information to access your account.  Please take a second to complete this prior to March 29th to avoid any disruption to your Credit Care service.

This is a quick and easy question will add an additional layer of security to protect your identity and assets.  If you have any questions regarding the new security question layer, please email card@compassbank.com.

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